Managed technology and marketing services for restaurants and food service.
Your POS vendor, your delivery platforms, your scheduling app and your website were sold to you separately and support you separately. We are not going to tell you how to run your kitchen. We manage everything around it.
When something breaks between them at seven on a Friday, the owner becomes the integration layer.
Response targets set against nights and weekends, when most providers are closed.
Support scales with headcount, not guesswork. Four bands, custom above ninety seats.
Every platform, contract, cost, renewal and access path inventoried, with written findings.
Backups verified by periodic restore, because an untested backup is a hope.
Independent and small-group operators, typically one to five locations, running a POS, two or three delivery platforms, a scheduling app and a website that were never designed to work together. Usually the owner is the one calling the vendor mid-service.
Four managed layers, sold as one relationship.
Every client starts at the base layer. What sits above it depends on what you already have covered and what is currently on fire.
Base Operating Layer
One person who knows your operation and a real channel to reach them. A single register of every platform, login, contract, cost and renewal date. A monthly report written for an owner, not for an IT department.
Technology & Systems
Card data and a high-turnover workforce are the two exposures. The POS network segmented away from guest wifi, access reviews that actually remove departed staff, and POS, scheduling and payroll backed up with tested restores. Ransomware on a restaurant stack means closing the doors, not filing a ticket.
Demand & Growth
For a restaurant the profile is the storefront: hours accuracy including holidays, photo freshness, ordering and reservation links that resolve correctly. Loyalty and repeat visits are the economics, so campaigns are built to fill soft services rather than discount full ones, and delivery performance is reported net of commission.
Advisory
Standing principal time for the decisions that compound: POS and delivery platform selection judged on effective margin rather than headline commission, multi-unit expansion planning, and building a stack that survives the turnover rate this industry actually runs at.
Setup & projects
One-time work that makes the managed work possible.
Questions operators actually ask.
It owns your operating systems rather than advising on them. One team responsible for the POS, the payment stack, the delivery platform integrations, the network, the scheduling and payroll systems, the website and the contracts behind all of it. The alternative is four vendors who each support their own piece and none of the connections between them.
POS support covers the POS during their business hours. It does not cover your network, your delivery platform integrations, your scheduling and payroll systems, your website and ordering links, or what happens when two of those stop talking mid-service. That gap is where most restaurant outages actually live.
Response targets are set against service hours, including nights and weekends, because that is when restaurants actually operate and when most providers are closed. A POS or ordering outage mid-service is revenue you never recover, so it carries the top priority tier with a named target and a written escalation path.
Because gross is how operators talk themselves into a bad channel. A platform driving high order volume at thirty percent commission can be worth less than a smaller direct channel. We report delivery contribution net of commission alongside your other revenue so the comparison is honest, and we manage the integrations so orders do not have to be re-keyed.
Card data and staff turnover are the two real exposures. We segment the POS network away from guest wifi, enforce MFA and encryption, run access reviews that actually remove departed staff, and back up POS, scheduling and payroll with tested restores. Ransomware on a restaurant stack means closing the doors, not filing a ticket.
No. We manage the technology and the marketing: the POS and payment stack, the delivery integrations, the network, scheduling and payroll systems, and the local search presence that decides whether anyone finds you. Menu design, food cost and kitchen operations stay with you.
Usually the profile itself. Hours that are wrong on holidays, photos from three years ago, an ordering link that stopped resolving after a platform changed its URLs, and reviews nobody has answered. Those are unglamorous and they decide whether someone two blocks away picks you or the next result.
It stays yours, and so does the documentation. The onboarding audit produces a written register of every platform, contract, cost, renewal date and access path, and you keep that document whether or not you continue. Accounts stay in your name throughout, including media spend and software.
Start with your POS and work outward.
Share your POS, your delivery platforms and where things break. We follow up with next steps and, if it's a fit, a scoped quote.