One team for the technology and the marketing. Flat monthly fee.
Four managed tiers, built from the same module library. Start where your gaps are, move up when the business needs it. Nothing here is a menu you assemble alone: we scope it with you and quote it flat.
A named contact, a register of every system, and a monthly report. In every tier.
The stack owned rather than advised on: vendors, access, endpoints, backups.
Local search, reputation, lifecycle messaging and the campaign calendar.
Standing principal time and a written quarterly roadmap.
Four tiers. Pick the one that matches your gaps.
Every tier is quoted flat and scoped to your headcount. Cannabis operators can attach the depth pack to any of them.
The first tier where you stop being your own IT department. Vendors, accounts, devices and reporting all handled by someone accountable.
Identity & access
Endpoint management
Reporting layer
The full technology layer plus the demand foundation. The core case for an established single-site operator.
Network & communications
Security, backup & continuity
Reputation management
Website conversion
Adds the full marketing engine, automation build credits and a written quarterly roadmap you can hand to a lender or a partner.
Lifecycle & CRM operations
Campaign calendar
Creative production
Paid media
Quarterly business review
Every tier above is assembled from the same module library. If none of them matches what you actually need, we scope the modules you want and quote that instead.
Scoped to your actual gaps
Same SLA and flat monthly fee
Cannabis depth attaches here too
What's included
| Foundation | Operate | Scale | Custom | |
| Base | ||||
| Base operating layer | Included | Included | Included | Included |
| Technology & systems | ||||
| Helpdesk & end-user support | Included | Included | Included | Included |
| Stack architecture & vendor management | Included | Included | Included | Available |
| Identity, workspace & access management | Included | Included | Included | Available |
| Endpoint & device management | Included | Included | Included | Available |
| Data & reporting layer | Included | Included | Included | Available |
| Website & digital property management | Optional | Included | Included | Available |
| Communications infrastructure | Not included | Included | Included | Available |
| Network & connectivity | Not included | Included | Included | Available |
| Security, backup & continuity | Not included | Included | Included | Available |
| Integration & automation build credits | Not included | Not included | Included | Available |
| Demand & growth | ||||
| Local search & profile management | Included | Included | Included | Included |
| Website content & conversion management | Not included | Included | Included | Available |
| Reputation & review management | Not included | Included | Included | Available |
| Lifecycle, CRM & messaging operations | Not included | Not included | Included | Available |
| Campaign & content calendar | Not included | Not included | Included | Available |
| Creative & content production | Not included | Not included | Included | Available |
| Paid media & marketplace ad ops | Not included | Not included | Included | Available |
| Advisory | ||||
| Quarterly business review & roadmap | Not included | Not included | Included | Available |
| Fractional CTO / technology leadership | Available with any tier | |||
| Cannabis operators | ||||
| Cannabis Depth Pack | Attaches to any tier | |||
Cannabis Depth Pack
Attaches to any tier. The operating and regulatory machinery a general provider will not touch: POS and inventory administration, Metrc reconciliation, the compliance calendar, records retention, mock audits and advertising review.
Breakline Layer does not cultivate, manufacture, transport, sell or take possession of cannabis product.
Setup & projects
Quoted separately from the monthly fee.
Not sure which tier fits?
Tell us what you're running and we'll tell you where the gaps are. If it's a fit, you get a scoped flat-fee quote.